Frequently Asked Question:
Question 1:
- What is the difference between a Package and a Mobility Profile?
Answer:
Package
- A package refers to the subscription plan established with your network provider, encompassing all activated services.
Mobility Profile
- A Mobility Profile is a customizable virtual package established within the Corporate Portal, designed with tailored limits to suit various business needs. These limits may conform to subscriber subscription boundaries or be personalized according to specific roles or projects.
Upon limits being reacheded, the system sends notification alerts to subscribers and/or their managers, with an automated escalation protocol in place. Additionally, users have the option to configure the system to automatically soft lock subscribers who exceed their limits.
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