How to export an Itemised Content Services Report

An itemised report details the cost of each content service transaction along with the corresponding date of the occurrence. 

How to export an Itemised Content Services Report:

1. From the Landing Page, click on ‘Manage Spend’ tab from the menu panel.

2. As the tab expands click ‘Improper Usage’ and then click ‘Content Services’.

The page will navigate you to the Content Service Area.

A Content Services graph will be displayed, depicting the number of subscribers per content service category.

3. To view specific 'Subscribers within a Category', click on the corresponding column.

4. Next, scroll down to the 'Matching subscribers' section. Here, you will find a list of all 'Subscribers' within that category.

5. Utilise the 'Search bar' to locate the specific 'Subscriber' for whom you wish to obtain an itemised report.

6. On the far-right side of the Subscriber's details, expand on the orange ‘Drop-down Arrow’.

7. Click on ‘Itemised Content Services Report’.8. A pop-up window will appear, fill in the information accordingly and click ‘Request Report’ once completed.

The report will be found under your download folder.

To cancel or block 'Content Services', kindly liaise with the Cell C Support Desk.