Understanding the Exceptions Area

Created by Luciah Motshepe, Modified on Mon, 24 Jun at 2:18 PM by Luciah Motshepe

On the Voice, Data or Message Usage Exceptions page/area, you can:

  • View the usage exceptions graph, which displays subscribers in different usage categories. The example below is a voice exceptions graph.
  • Click on any of the exception columns to view a list of users in that usage category.
  • From the subscribers list, click through to user details to explore their subscriptions, bundles, and/or value-added services.
  • Export a detailed 'Usage Traffic Summary' report on either voice, data, and messaging usage.


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